A build gets a workflow live. Someone still has to watch it, fix what breaks, and keep building as your business changes. That is the job of the retainer: an on-call AI partner who does not disappear after launch.
An automation that works perfectly at launch does not stay that way on its own. The APIs it calls change. The tools it touches get updated. Prompts that were reliable six months ago quietly start missing edge cases nobody tested for.
A dev shop that built the thing and moved on is not going to catch that. A five-person firm running its own agents does not have the bandwidth to catch it either. It just degrades until it fails somewhere that matters: a client, a deadline, a real number.
Managed AI Operations is the fix. Someone stays on the system after it ships, watching, fixing, and improving it, and building the next one as the business grows.
Every system we build gets watched, maintained, and improved for as long as you keep us on. Here is what that means in practice.
Every agent is watched for failures, error rates, and drift. If something breaks, we know before your team does.
When a connected tool changes or something breaks, we fix it. Priority response, not a ticket queue.
We tune prompts, logic, and workflow steps as volume grows and real-world use surfaces edge cases the first build did not hit.
As your firm grows and new time sinks show up, we scope and build the next agent, already wired into what we built before.
A regular report on what ran, what it saved, and what changed, so you can see the retainer earning its keep.
A direct line to us, not a support form. Flag an issue or a new idea and get a real response, fast.
A Bay Area tax and advisory firm serving over 800 clients with a team of five brought us in to automate onboarding, document intake, and internal workflows. The result was 31 deployed systems across CRM, document management, communication, and billing.
Onboarding dropped from 45 minutes per client to under 2. That build did not end the relationship. We stayed on to monitor the systems, fix what changed, and keep building the next automation as the firm grew.
The initial build is scoped per workflow, $500 to $5,000+. Managed AI Operations is a separate monthly retainer, scoped to how many systems you run and how much support you need, confirmed on a short call.
We review what's already live (ours or someone else's), map what needs watching, and scope the retainer to your actual footprint.
Monitoring and alerts go live on every agent, and you get a dedicated channel straight to us, no ticket form.
We watch, fix, and optimize every month, and build the next automation with you as the business grows.
Not a rented platform, not a ticket queue. A direct channel to someone who already knows your systems.
The retainer is support, not lock-in. Everything we built and everything we maintain is still yours.
We know what breaks quietly and what actually needs eyes on it every month.
It is ongoing monitoring, maintenance, and optimization for the AI agents and automations we build for your business, delivered on a monthly retainer. We watch performance, fix what breaks, tune what drifts, and build the next automation as your business grows.
AI agents drift. APIs change, the tools they touch get updated, and prompts that worked six months ago quietly stop performing. Most SMBs have nobody watching for that, so a system that worked at launch degrades without anyone noticing until it fails a client or costs real hours.
Performance monitoring and alerts, maintenance and bug fixes, ongoing optimization as your tools and volume change, a dedicated support channel, monthly reporting, and priority access to build new automations as you grow.
The build gets a workflow live. The retainer is the relationship after that: we do not disappear once it ships. We keep it running, keep it sharp, and keep building the next thing with you.
Initial builds start at $500 for a single workflow and scale to $5,000+ for full multi-system engagements. Ongoing management is a separate monthly retainer, scoped to how many systems you have running and how much support you need, confirmed on a short call.
Whether we built it or someone else did, tell us what's live and we'll scope a retainer that keeps it running and improving. See the early-access products we're building for on-call clients, or check the pricing tiers for a new build first.